Privacy Policy – 01/01/2020

Who We Are

At Mobile Guitar Tuition Bristol, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

The Data We Collect

Website Cookies

Our websites use cookies to collect information. This includes information about browsing behaviour by people who access our websites. This includes information about pages viewed, and the customer journey around our websites.

Google Analytics

When someone visits www.mobileguitartuitionbristol.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

We collect email addresses via a third party service Mail Chimp which allows us to contact our customers who are interested in what we offer. We will never sell this information and it’s safely stored on our Mail Chimp dashboard. We may send out the occasional newsletter when events are coming up but we will not bombard your inbox with junk mail. You also have the right too unsubscribe at any time. 

Contact Form

When using our website contact form you agree for your information to be sent to us. We use this information to book your lesson services and will only add you to our mailing list if you tick the box for us to do so. 

Online Booking System 

By using our online booking platform on our website you agree to your information – email & phone number being used to confirm your lesson booking and being passed onto your relevant tutor. 

Third Parties

We will not share your personal information with third parties. We will only share your data with our own team. We do store your data on a number of cloud based platforms as part of our standard service processes, once you are a customer we will store accounting information using Xero. ( https://www.xero.com/uk/campaigns/xero-and-gdpr/) You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Richard Hillyer at [email protected]

Changes To This Privacy Policy

This policy will be reviewed annually and was last updated on 01/01/2020.

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